IDB Plumbing Solutions respects your privacy. This policy describes what information we collect when you use this website, how we use it, and the choices you have.
Information we collect
When you submit a service request, we collect the information you provide: your name, phone number, email address, preferred office, service details, and any photos you choose to upload. We use this information solely to respond to your request and schedule service.
How we use it
To contact you about your request, schedule and perform work, maintain service records, and improve our services. We do not sell your personal information to anyone, ever.
Data retention and security
Service request information is retained as part of our business records and protected with reasonable technical and organizational safeguards. To request access to or deletion of your information, contact us at Sebastian@idb-plumbing.com or our Federal Way office.
This policy is a launch-ready draft and should receive final legal review before publication.